Destination Dispatch Systems for Elevators


As buildings become taller, they also become more congested. Using an efficient elevator destination dispatch system ensures authorized users gain quick and efficient entry to a specifically designated elevator. This elevator will only bring them to floors within the building that they are authorized to visit.

Elevator Destination Dispatch Systems

First utilized in sophisticated corporate office buildings, elevator destination dispatch systems are now appearing in more and more high-rise buildings. The purpose of this innovative technology is to guide you from point A to point B as quickly, efficiently and safely as possible. Destination dispatch systems offer:

  • Faster navigation through your building
  • Reduced energy consumption
  • Increased overall building security

How Do Destination Dispatch Systems Work?

To access an elevator, you will first need to be authorized at a bank of optical turnstiles situated in the lobby, ahead of the elevators. These turnstiles are equipped with access control systems such as biometric devices or card and badge readers. Once the access control device has authorized you, the third party integrated destination dispatch system will pull up and quickly analyze your user data.

  • What floor do you work on?
  • Do you have special entry requirements?
  • Which elevators are available?
  • Is there one closer to the reception area?
  • Are there more authorized users heading to the same floor?

Based on this data collection, the elevator system sends the appropriate elevator down to the ground level. Since the elevator is called at the moment you are authorized at the optical turnstile, your waiting time at the elevator itself is greatly reduced.

To learn more about integrating elevator destination dispatch systems with Boon Edam optical turnstiles, please contact us via phone or email.

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